Frequently Asked Questions

When is the best time to take out Short Term Rental cover?

Immediately. If the property is being advertised for Holiday rental, it is best to arrange cover straight away.
Alternatively, if you have not previously rented out your property, you can start this Insurance at the beginning of a new tenancy.

What happens if the property is not professionally managed?

Our policy can also cover properties that are self managed by the owner via online websites including Air bnb, Stayz, HomeAway, etc.

What are the benefits of the Short Term Rental Insurance Policy?

The policy is designed to complement property owners who rent their property on short term contracts. The policy includes standard covers of Fire, Storm, Water damage (including flood), burglary and more while also providing cover for malicious & Accidental damage caused by the short term tenant. Additionally, loss of rent is also available where the building becomes untenantable (as a result of an insured event) and existing bookings cannot be honoured.

Is Accidental Damage to my contents also covered?

Yes, if contents cover is selected, Accidental Damage also applies to your contents. Please refer to the definition of contents within your PDS.

Are there any excess’ that apply?

Yes, the basic excess is shown on your policy schedule. Certain insured events will have an additional excess that applies on top of the basic excess. This can be found in the policy wording.